MISSION STATEMENT

We commit ourselves to being an all-star group within two world-class cities so that we can provide the ultimate customer service experience.  This commitment enables First Class USA Enterprises, LLC to be the best in a big way without being the biggest company.

WE ARE:

THE BEST – AND WORKING TO BE BETTER

We proudly carry on the First Class USA tradition of providing First Class products and services to each and every customer.  We strive to maintain our status as an industry leader by anticipating and responding to the changing needs of our clientele.  We constantly measure our performance so that we may achieve the highest levels of excellence on every order we fulfill.

ARCHITECTS OF A FIRST CLASS EXPERIENCE

The First Class experience we create comes from the high level of service we deliver.  Our number one priority is to exceed customer expectations through our superb attention to detail and unmatched customer service.

A MODEL OF QUALITY

We apply First Class quality to everything we do and constantly push ourselves to redefine a higher level of excellence.  We will never compromise the quality or superior customer service we deliver simply to serve our own financial benefit.

A FIRST CLASS ACT

We emphasize trust, fairness, mutual respect, communication and teamwork throughout the organization.  We utilize our WECARE core values of with union, extraordinary, integrity, consistency, accountability, reliability, and excellence.  We measure our success in terms of the satisfaction level among ourselves, our vendors and all of our customers.